Payment / Shipping

Means of payment

You can pay with us using the following payment methods: 

  • Credit card: Visa, Mastercard, American Express
  • Bank transfer (advance payment)
  • Direct debit Paypal: direct debit, Giropay, Visa, Mastercard, American Express
  • Cash on delivery + € 8.60 (cash on delivery delivery only possible in Germany) 

Delivery

Shipping via DHL 

Shipping days: daily from Monday to Friday 
We will ship your order after receipt of payment or if you use the cash on delivery payment method. After receipt of payment, your order will be shipped with DHL or, in exceptional cases, with DPD, Hermes or Deutsche Post. 
The delivery time in Germany is usually 1-3 working days. To other EU countries 5-7 working days. If you order by 12 p.m., we will ship the same day Monday to Friday, if paid in advance after receipt of payment. 
 If you make your payment by bank transfer, the delivery time in Germany is usually 5-7 working days. To other EU countries 7-12 working days. To ensure a short delivery time, it is important to submit the transfer to your bank quickly. 

Shipping costs: 

Germany: free shipping 
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech. Rep., Hungary, Cyprus: EUR 8.95 from EUR 60.00 free shipping